Digital Products — No Physical Shipping🚚❌

All products sold on TheSnugLab are digital downloads.
No physical items are shipped.

After your purchase, you will receive:

✉️ A confirmation email with download access

📥 Instant download links

Refund Eligibility 💳✔

Because our products are digital files, all sales are generally final and non-refundable.

Refunds may be granted only under these circumstances:

✔ Accidental Duplicate Purchase

If you bought the same item more than once by mistake, we will refund the duplicate.

✔ Technical Issues Preventing Download

If a technical error prevents you from accessing the file, and we cannot resolve it.

✔ Wrong File Delivered

If you receive a file that is corrupted, incomplete, or different from what was advertised.

⏳ Refund Processing Time

Minimum Time: 24 hours
Maximum Time: 7 business days

Optional longer wording (if you want it for the policy):

Refund requests, once approved, are processed within 24 hours to 7 business days. The exact time may vary depending on your payment provider or bank.

Non-Refundable Situations ❌

Refunds will not be issued for the following:

• ❌ Change of mind
• ❌ Successful download already completed
• ❌ Device/software incompatibility
• ❌ Expecting a physical product
• ❌ Discount or sale items
• ❌ File misuse or modification

File Access Issues 🔧📂

If you cannot access your files:

• Check your inbox/spam folder 📩
• Log in to your account 🔑
• Contact support for link reactivation 🛠️

We are here to help ensure you receive your files.

Exchanges 🔄❌

Digital files cannot be returned or exchanged.
However, if a file is damaged or incorrect, we will send a corrected version.

Order Cancellation 🛑

Because digital products are delivered instantly, orders cannot be cancelled after payment is completed.

If it was an accidental purchase, contact us immediately. ⚠️

Agreement 📘

By purchasing from TheSnugLab, you acknowledge and accept this Refund & Return Policy.